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Respecting and protecting your privacy is a priority for UP'N DOWN. This Privacy Policy is intended to tell you how your personal information is collected, used and shared when you shop at www.upndown.com. Before accessing or using our website, please read this privacy policy and ensure that you fully understand our practices regarding your information. By using www.upndown.com, you agree to the terms of this Privacy Policy. 


WHAT KINDS OF INFORMATION DO WE COLLECT?

We collect two types of information, so-called "non-personal" information and so-called "personal" information.

  • Unidentified and non-identifiable information may be collected when you use our website. They do not identify the person from whom they were collected. The non-personal information we collect consists primarily of technical information and aggregate usage information.

  • The information that individually identifies you that we collect through our website includes, but is not limited to, name, email address, address, phone number, IP address or other information requested from whenever necessary. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information for as long as it remains combined.

HOW DO WE COLLECT INFORMATION?

Below are the primary methods we use to collect information:

  • We collect information when you use our website. We may collect, collect and record such usage, session and related information.

  • We collect information that you voluntarily provide to us. For example, we use the information you provide to us when you contact us directly through any communication channel (such as when you send us an email containing a comment or feedback).

  • We may collect information from third party sources as described below.

WHY DO WE COLLECT THE INFORMATION?

We use your information for the following purposes:​

  • to send your orders and requests related to the products and services offered on the website and to follow up on these said orders and requests;

  • to develop, personalize and improve our Service;

  • to respond to your feedback, requests and requests and to provide you with our assistance;

  • to analyze demand and usage patterns;

  • to investigate possible violations, enforce our terms or policies, or comply with any applicable law, regulation or governmental authority;

  • to send you updates, notices, promotional materials and other information regarding our services.

WITH WHOM DO WE SHARE INFORMATION?

We may disclose your non-personal information, and personal information if you have provided it voluntarily, in the following circumstances:

  • to investigate, detect, prevent, or take action regarding illegal activity or other wrongdoing, suspected fraud, or security matters;

  • to establish or exercise our rights of defense against legal claims;

  • to protect our property or personal safety and that of our users or the general public;

  • if we experience a change in control, including through a merger, acquisition or purchase of all or substantially all of our assets;

  • to collect, hold and/or manage your information through our authorized third-party service providers, as is reasonable for business purposes;

  • to cooperate with third parties to improve your experience.

When you visit www.upndown.com, we allow certain third parties to use web beacons, cookies, pixel tags, scripts, tags, and other analytics technologies and services. These tracking technologies may allow third parties to collect information about you in order to improve the way you browse our website, to improve our website, to personalize your experience on our website, as well as to security and fraud prevention purposes. In addition, you may find places on our website where you can click on links that take you to other websites. We advise you to review the privacy policy of each third-party website you visit.

 

Through our website, we may provide advertisements which may also be tailored to you, for example advertisements based on your recent browsing behavior across different websites, browsers or devices. We may also use third parties, such as network advertisers, who display advertisements based on your visits to the websites, in order to present you with targeted advertisements. These cookies and other third-party technologies are governed by each third-party's specific privacy policy, not this one. 

 

HOW DO WE PROTECT INFORMATION?

The www.upndown.com hosting service provides us with the online platform that enables us to provide the website to you. Your data may be stored through our hosting provider's data storage, database or general applications. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most services. 

All direct payment gateways offered by our website host and used by us follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers, including physical, electronic, and procedural measures. 

We recommend that you avoid providing us or anyone else with sensitive information that you believe could cause substantial or irreparable harm to you if disclosed. Additionally, since email or instant messaging is not recognized as a secure form of communication, we request and encourage you not to share sensitive information through these methods. 

HOW LONG DO WE KEEP INFORMATION?

We retain the information we collect for as long as necessary to provide our services and to comply with our legal or contractual obligations to you, resolve disputes, and enforce our agreements. 

AND CONCERNING MINORS?

www.upndown.com is not intended for individuals under the age of 18. By using our site, you assure us that you are of legal age, and in the event that you are under the age of majority, that you are accompanied by your parents or legal representatives. 

QUESTIONS?

If you have any questions about the information we collect about you or how we use it, we invite you to contact us at the following address: upndownco@outlook.com, we will be happy to answer you as soon as possible. promptly.

PRIVACY POLICY

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